Privacy policy

This is the web site and E-Store of The Malaysian Tea Company.

Our postal address is:
Unit 8, Tudor Close, Findon. BN14 0UH. UK.

We can be reached via e-mail at or you can reach us by telephone at +44 1903 877327.

At The Malaysian Tea Company, we place the highest importance on respecting and protecting the privacy of our customers. Our most important asset is our relationship with you. We want you to feel safe when using our Web site. Throughout this policy, we refer to information that personally identifies you as "personal information".

Protecting your information

We work hard to protect your personal information from loss, misuse or unauthorized alteration by using industry-recognized security safeguards. We use both internal and external resources to review our security procedures.

How we use your information

Information we collect from you we need to know to fulfill your request. For example, if you order a product or register for a service from us, we will ask you for your name and contact information such as mailing address, phone number, and e-mail address. In addition to responding to your request, we may use your contact information to tell you about products or services we think might interest you or to invite you to participate in a product or service-related survey. Because of the financial nature of our business, this Web site is not designed to appeal to children under the age of 13. We do not knowingly request or receive any information from children.

Relationships with third parties

We have limited relationships with third parties to assist us in providing products and in servicing you, for example, by fulfilling customer orders or providing customer service. These service providers are contractually required to maintain the confidentiality of the information we provide them. Additionally, we have business partners and suppliers that provide services, some of which are co-branded. We clearly identify partner services and sites. When you request any of these products or services, you are permitting us to provide your personal information to partners. We may disclose your information if we are required to by a law enforcement action such as a court order, subpoena or search warrant.

How we use Web technology

Like many Web sites, we use technology, such as cookies, that allow us to make your visit to our Web site easier by recognizing you when you return and help to provide you with a customized experience.

Choice and control

We may use your contact information to tell you about other products we offer or our product partners offer that we think might interest you. However, if you don't want us to contact you for promotional purposes, you can tell us by writing to us at the above address. Your contact preferences only apply to marketing contact. We may need to communicate with you regarding the usability of your product or critical messages relating to our service (such as service messages, critical notices, or legally mandated notices).

You can update or correct your contact information relating to your Malaysian Tea Company Online Store account by contacting us by e-mail:

If we make material changes to any of our privacy policies or practices regarding personal information we will update our statement and post a notice on our site.

You can contact us

If you have questions or concerns about The Malaysian Tea Company's collection, use, or disclosure of your personal information, please contact us at:

The Malaysian Tea Company.

Unit 8, Tudor Close, Findon. BN14 0UH. UK.